![]() Not everyone has the time to do all the research-we provide the service in helping them get the scope they need. Modern mass market scopes are built to better standards than they are some years ago. I know that there are changes in motion with celestron but it's nothing set in concrete yet and they are still over priced here. *cough celestron cough* is a prize example. So you should not have a beef with the end user your beef is with the importers and the middle men. Unfortunately as long as we are gouged by the importers the retailers are the ones who suffer. How many people buy second hand and are happy? Warranty is nice to have but it's not the be all and end all when I purchase stuff that is hundreds of dollars cheaper for medium and small ticket items. It's getting harder to get what you need locally. Ozscopes are ok but they don't stock a lot of stuff. It's a little dishonest as it's not in the final price. I've ordered 2 items from them and they never take out the postage cost until AFTER it has been sent so you are never sure how much an item will cost to be sent to Melbourne. I have bought large ticket and small ticket items from Bintel but since they shut up shop in Melbourne it's been a nightmare. #Shipit temando full#In the rare occasion one of these are faulty there are other ways of getting it serviced/repaired that still would be cheaper than paying the full price. I think markups in that industry is more like 200%-500%. you have to pay your supplier/collectors, their overheads, freight, and then running costs to keep the fishies alive until someone buys them. You could argue that fish and reef rock ('live rock') is free, but think about it. And for them, they're dealing with livestock. I got into marine aquariums and it is interesting to talk to the shop owner and they also experience the same thing. If you go to any less common hobby shops, you'll see the same thing. I'm looking to get containers moving through but that means new premises, bigger outlay of capital, and lots of risk. We only get decent quantity/bulk discounts if we import by container load. The longer the warranty service, likely the bigger difference in price.Īt the moment we aren't doing big Orion stuff, because Skywatcher has very similar stuff and I'd rather leave Bintel to sell Orion because the market here is very small like raymo mentioned. Only the binos cost 2-3 times much depending on the model, but when you're talking about lifetime warranty, you're paying for a lifetime of servicing and replacement. She's upset she can't get it repaired, we're upset we can't make her happy but what can you do. but they refused to help her and we can't do even out of warranty repairs cos the new binos can't be repaired by a third party-it's impossible to get into them. OMG you reminded me of this person we had to bought Bushnell Legend binos that had lifetime warranty from B&H in the states. Seriously! Where do these people come from? Running a business in this economy is different from running one overseas! :screwy: Margins in this business are very small compared to things like clothing and food. If you complain about our prices, fine-because some of our overheads are more expensive, but I can't help you make the entire industry stoop to that level and we certainly do not do price collusion because that is illegal and we're not in the business of ripping customers off!! but don't get me started on people complaining to us about Astro Pete's prices and please please can we beat those prices?! :mad2: How bout no? OK, maybe people complaining about us and Bintel prices being a little high is not that bad. Where are these people pulling their figures from?! Do they even do elementary school maths? And they need to charge you GST 10% which goes back to the ATO. Your LAS (I'm coning a new acronym now Local Astronomy Shop) has to pay landlords, bills, and gasp! a living wage. In my experience Amazon sellers will charge a lot of shipping because Australia is a long way from the US a freight forwarder will have a base charge of about $30-$40, not including the shipping charge, which brings your Telrad to $70 excluding the shipping charge itself-USD. Sorry, but Amazon don't ship to Australia. Told him the sums don't add up and he gets into a hissy fit about astro retailers overcharging everyone. I replied that other retailers have the same price as we do, and we have Australian warranty, and very fast (overnight) shipping when we have it in stock, or you can drop by and pick it up same day. Today I had someone ask me about why a A$79 for a Telrad is a 100% markup when it is listed on Amazon for US$40. now that I'm a telescope retailer myself, I know how hard it is to keep everyone happy with prices. ![]()
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